Our valued customer
Vodacom is Africa’s leading mobile communications company. Providing phones, messagings, internet and converged services since 1994, the company now has more than 55 million users. Thanks to its large network of agents, Vodacom can provides users with SIM cards all over the continent.
Vodacom operational challenges
According to Tanzania Communications Regulatory Authority (TCRA) in 2019, there was an urgent need to strengthen the SIM card acquisition system to regulate the market and protect Tanzanian citizens. Thereafter, the telecom regulator introduced with the government a new law requiring biometric identification of SIM card holders before 2020. To comply with this regulation, Vodacom had to find and deploy before 2020 a device with specific features:
– Fingerprint reader: This feature was essential for Vodacom because subscribers’ identities would be verified thanks to their fingerprints stored in the databases of NIDA, the authority providing ID cards in Tanzania.
– Advanced security: Names, addresses, ID numbers and fingerprints are highly confidential data that must not be leaked from NIDA’s database. It was mandatory for Vodacom to adopt a solution that will not send metadata to third-party servers.
– Remote control: Due to short deadlines imposed by the TCRA, Vodacom needed a solution that could be deployed quickly and remotely managed.
What we built together
Vodacom chose Famoco because:
– Famoco offers mobile devices for businesses equipped with fingerprint reader. Fully dedicated for daily tasks thanks to the kiosk mode, our devices only host professional applications.
– Famoco provides highly secure devices under the Famoco OS, an Android OS dedicated to businesses, preventing leaks of meta-data to external servers.
– Famoco’s Mobile Device Management (MDM) platform provides an easy and quick deployment of the fleets in the field. Thanks to the remote control feature, the devices can be configured and updated over-the-air.
– Famoco’s devices have zero street value and are therefore less prone to theft.
Our impactful results
biometric devices deployed in less than 2 months across the country
subscribers identified in only 6 months and before January 2020
Products used
Our other customer stories
See how our solutions drive success for telecom operators
